Charlie's PC Repair

CareTech provides solid, in-shop, on-site, and remote PC solutions including consulting, training, and hardware/software repair. Whether there is an issue with hardware, software, or anything in-between you can rest assured that troubleshooting, diagnosis, and repair will be handled professionally, courteously, and with a personal touch that is hard to find in the IT field!

Established in 2006.

CareTech started as a small, on-the side service, mostly doing PC repairs for friends and family in their homes. Charlie quickly realized that there was huge potential for the right kind of PC repair company so he got a business license and started advertising. At first the original name was 'Bell Computers of Federal Way' and was located in South King County.

In early 2009 he relocated to Lynnwood, WA and the name was officially changed to 'Charlie's PC Repair'.

In 2011 he moved to Edmonds, WA (in the 98026 zip code part).

In 2012 he moved into the Edmonds "bowl" downtown.

In 2015 we leased a larger space at 610 Main St. in Edmonds and converted to an LLC taking on the "CareTech, LLC" name.

Although there have been changes over all this time, the constant has been simple: Provide a fair, high-quality service to every customer. Treat them well and the business will grow.

Charlie Coutts Founder & Lead Technician

I have always been very involved in working with and learning about computers as well as the intricacies of running a premier computer service business. Over time, I continued honing my troubleshooting and repair skills and branching out into programming and web-design. I have managed technical support and PC repair departments for several prominent custom computer manufacturers and always try to keep my finger on the pulse of the technology world. On top of that, I have always had a passion for helping people. I believe that integrity and honesty is the surest route to success and I love a good challenge. Show me your broken computer and let's fix stuff!

Sam Evich Customer Account & Social Media Manager

I provide complementary attributes alongside our talented technician team. One thing I've learned in 15+ years of cultivating successful client relationships is to listen to customers' needs. That's why I'm passionate about CareTech's philosophy to bring the best solutions to each and every customer in our community.  Some of my other interests reside in social media, environmental & health advocacy, and cheering on our Seattle sports teams like Sounders FC. You can connect with me on Twitter @CareTechSam.

Devin Zieger Tech Support Specialist

As a graduate of the Computer Information Systems department at Edmonds Community College, I am looking to utilize my knowledge of desktop repair and network technology to benefit people and businesses here in the great northwest. 

Robert Sutera Technical Support Specialist